Essay on Managing Conflict - 2419 Words

Managing Conflict The ability to manage conflict is undoubtedly one of the most important skills a manager needs to possess A study of middle- and top-level executives revealed that the manager spends approximately 20% of his or her time dealing with conflict. In most management development programmes; conflict management was being more important than decision making, leadership or communication. DEALING WITH CONFLICT Concept Definition Want Desire for something Goal Desired ideal state of future affairs Need Universal necessity for survival Interests potential benefits to be gained by achieving goals Conflict of interests The actions taken by person A to achieve goals prevent, block or interfere with the†¦show more content†¦As a manager - Be aware of your underlying conflict-handling style - Be judicious in selecting the conflicts that you want to handle - Not every conflict is worth your time and effort to resolve. While avoidance might appear to be a ‘cop-out’, it can sometimes be the most appropriate response. You can improve your overall management effectiveness, and your conflict-management skills in particular by avoiding trivial conflicts. Choose your battles judiciously, saving your efforts for the ones that count. - Evaluate the conflict players If you choose to manage a conflict situation, it’s important that you take the time to get to know the players. Who is involved in the conflict? What interests does each party represent? What are each player’s values, personality, feelings and resources? Your chances of success in managing a conflict will be greatly enhanced if you can view the conflict through the eyes of the conflicting parties. - Assess the source of conflict Conflicts have causes. Since your approach to resolving a conflict is likely to be determined largely by its causes, you need to determine the source of the conflict. Research indicates that conflicts have varying causes, they can generally be separated into three categories: communication differences, structural differences and personal differences - Communication differences Communication differences areShow MoreRelated MAnaging Conflict Essay618 Words   |  3 Pages Managing Conflict What is conflict? Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available. Causes of conflict. 1.nbsp;nbsp;nbsp;nbsp;nbsp;Lack of communication. There is a lack of communications. Failure to share ideas and feelingsRead More managing conflicts and negotiation Essay544 Words   |  3 Pages Managing Conflict and Negotiations In week one, the class read and discussed topics related to problem-based learning and managing conflict and negotiation. Also, the Learning Team handbook and tools were introduced and teams were assigned. The required readings, class discussions and sharing of experiences were valuable in learning more about these topics. The 9-step problem-solving model is a valuable, systematic tool used to identify the real problem and make an intelligent decision. This processRead MoreManaging Conflict and Negotiating2855 Words   |  12 PagesManaging Conflict and Negotiating Wherever choices exist, there is potential for disagreement. No matter what we major in, no matter where our career path takes us, inevitably, we all encounter conflict in some form. 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Workplace conflict can be caused by various factors, and can cause aRead MoreM3.14 Managing Conflict in the Workplace Essay1875 Words   |  8 PagesREFLECTIVE REVIEW - M3.14 MANAGING CONFLICT IN THE WORKPLACE |Centre Number |Centre Name | |Candidate Registration No |Candidate Name | |Please use the headings shown below |Assessment Criteria | | Read MoreJan Ken: Managing Conflict in Relationships Essay1691 Words   |  7 Pagesï » ¿ Jan Ken: Managing Conflict in Relationships Unit 9 Assignment Marie Holloway Kaplan University Author Note: This research is being submitted on March 11, 2014 for Mark Lambertson’s CM206 Interpersonal Communications course. Q #1: Using the chapters on language and emotions to help frame your answer, suggest two ways that Ken could open this conversation more productively, beyond clearly expressing his emotions and using â€Å"I† language. Ken could have usedRead MoreManaging Conflict And Organizational Change924 Words   |  4 PagesManaging conflict and the importance of a vision/mission in an organization are two important topics in our course of Leadership and Organizational Change. In this paper we tried to analyze the connection between these two important aspects of leadership. Our analysis and our interviews of leaders have supported and amplified what we have learnt in class. As we have seen during this course, working in a team can often lead to conflicts. In particular there are three types of conflicts that we described